Privacy Policy

Privacy Policy

Effective Date: March 1st, 2025

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Welcome to Cascadia Countertops! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.cascadiacountertops.com] (the “Site”).

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By using our Site, you agree to the collection and use of your information as described in this policy.

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1. Information We Collect

We collect personal and non-personal information in the following ways:

a) Information You Provide

When you interact with our Site, we may collect:

• Contact details (name, email, phone number, address) when you request a quote or contact us.

• Payment details (for purchases or deposits, processed securely by third-party payment providers).

• Customer inquiries (information shared via contact forms, emails, or customer support).

b) Automatically Collected Information

When you visit our Site, we may automatically collect:

• Device information (IP address, browser type, operating system).

• Usage data (pages visited, time spent, referring website).

• Cookies and tracking technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:
✅ Provide quotes and respond to inquiries.
✅ Process orders, payments, and schedule services.
✅ Improve our website, services, and customer experience.
✅ Send updates, promotions, or newsletters (you can opt out anytime).
✅ Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers (e.g., payment processors, delivery services, website analytics tools).

• Legal authorities if required by law or to protect our rights.

• Business partners when collaborating on services you request.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:
🍪 Improve website functionality.
📊 Analyze traffic and optimize content.
🔧 Provide a personalized user experience.

You can adjust your browser settings to disable cookies, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your personal information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

As a Canadian user, you have the right to:
✔ Request access to or correction of your personal data.
✔ Withdraw consent for marketing communications.
✔ Request deletion of your data where applicable.

To exercise these rights, contact us at [Insert Email].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date above. Continued use of our Site after changes means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, feel free to reach out:

📧 Email: info@cascadiacountertops.com
📍 Address: 7306 Millard Drive, Lantzville, BC, V0R2H0
📞 Phone:  250-740-5788

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